Services

CRM Software Development

CRM Software Development


Customer relationship management or CRM software is a system that allows a business to maintain all customer records in one centralized location that is accessible to an entire organization. CRM software is essentially meant to address the needs of marketing, sales and customer service and support divisions within an organization and allow the three to share data on clients to improve sales and customer service.


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Advantages of our CRM software?

Our advanced Customer Relationship Management Program allows businesses to simply manage their clients, the value of customers and much more. Our developed CRM software is much more beneficial for sales and marketing team to improve the relationship with clients. CRM software developed by our technical team will run the entire business process, we believe that this is not only beneficial for a single business but also fit for all sizes of businesses.

Services we offer:

Reality Software specializes in custom software development and develops high quality customer relationship management software. Since it is possible that CRM software will run an entire business, we believe that this is not the place for "one size fits all" solutions and use individual approach in our work. The CRM software developed with us will have the following advantages:

  • Scalability - the ability to be used on a large scale, and to be reliably expanded to whatever scale is necessary.
  • Functionality - automates most needs of marketing, sales and support from prospect and client contact tools and opportunities management to billing history and bulk email solutions.
  • Security- data encryption to ensure customer privacy by protecting its information from being stolen or abused.
  • Usability- user-friendly interface.


Features of our CRM Solutions:

  • 1- CRM software developed by us can track clients interests, requirements, and buying habits as they grow within the life cycles and marketing. Through this clients can know exact requirements.
  • 2- A CRM system can track the day-to-day activities and habits of the clients, no matter what they looking for.
  • 3- It can track the record and history of Purchase Orders, Invoices and sales orders.
  • 4- CRM Software enables Cross selling or Up selling through complete data.
  • 5- CRM system systematically tracks the clients communication, problems and solutions.
  • 6- It helps to produce sales forecasts based on clients Feedback and Communication.
  • 7- CRM Programs developed by our team can easily identifies the target audience for products and services, based on their past records of buying or purchase.
  • 8- It can help the organization bridge the gaps between customers and support team.